.rating-card{width:100%;max-width:400px}.rating-card .evaluation-card{border-radius:12px;-webkit-box-shadow:0 4px 12px rgba(0,0,0,.1);box-shadow:0 4px 12px rgba(0,0,0,.1);border:none}.rating-card .evaluation-card .el-button{min-width:83px!important}.rating-card .evaluation-card .title{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;margin-bottom:20px;font-size:14px}.rating-card .evaluation-card .icon{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-direction:row;flex-direction:row;-ms-flex-pack:distribute;justify-content:space-around;margin-bottom:10px}.rating-card .evaluation-card .icon .icon-item{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center}.rating-card .evaluation-card .icon .icon-item img{height:30px;width:30px}.rating-card .evaluation-card .icon .icon-item .label{margin-top:15px;font-size:14px;color:#000}.rating-card .evaluation-card .icon .icon-item .label.active{color:#ffc330}.rating-card .evaluation-card .evaluation-content{white-space:normal;word-wrap:break-word;overflow-wrap:break-word;width:340px}.rating-card .evaluation-card .evaluation-content button{margin-bottom:10px}.rating-card .evaluation-card .evaluation-content button:nth-of-type(4){margin-left:0}.rating-card .evaluation-card .line{height:1px;width:100px;border-bottom:1px solid #000}.quick-entry{position:relative;top:10px;left:-60px;width:390px;margin-bottom:15px;overflow-x:auto;scroll-behavior:smooth;-webkit-overflow-scrolling:touch;overflow:auto;scrollbar-width:none}.quick-entry .quick-cards{display:-webkit-box;display:-ms-flexbox;display:flex;padding:0 15px;gap:15px}.quick-entry .quick-cards .quick-card{border:none;width:78px;height:78px;-webkit-box-flex:0;-ms-flex:0 0 auto;flex:0 0 auto;border-radius:12px;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center}.quick-entry .quick-cards .quick-card .quick-item{width:60px}.quick-entry .quick-cards .quick-card img{width:35px;height:35px}.quick-entry::-webkit-scrollbar{display:none}.user-message{width:100%;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;gap:4px}.user-message,.user-message .message-content{display:-webkit-box;display:-ms-flexbox;display:flex}.user-message .message-content{gap:8px;max-width:100%}.user-message .message-content.own-message{-webkit-box-orient:horizontal;-webkit-box-direction:reverse;-ms-flex-direction:row-reverse;flex-direction:row-reverse;margin-left:auto}.user-message .message-content.own-message .avatar-container{-webkit-box-ordinal-group:2;-ms-flex-order:1;order:1}.user-message .message-content.own-message .message-wrapper{-webkit-box-ordinal-group:3;-ms-flex-order:2;order:2;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;-webkit-box-align:end;-ms-flex-align:end;align-items:flex-end}.user-message .message-content.own-message .sender-info{display:none}.user-message .message-content:not(.own-message){margin-right:auto}.user-message .message-content:not(.own-message) .avatar-container{-webkit-box-ordinal-group:2;-ms-flex-order:1;order:1}.user-message .message-content:not(.own-message) .message-wrapper{-webkit-box-ordinal-group:3;-ms-flex-order:2;order:2;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start}.user-message .message-content .avatar-container{-ms-flex-negative:0;flex-shrink:0}.user-message .message-content .avatar-container .avatar{width:36px;height:36px;border-radius:50%;overflow:hidden}.user-message .message-content .avatar-container .avatar img{width:100%;height:100%;-o-object-fit:cover;object-fit:cover}.user-message .message-content .message-wrapper{-webkit-box-flex:1;-ms-flex:1;flex:1;min-width:0}.user-message .message-content .message-wrapper .sender-info{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;gap:8px;margin-bottom:4px}.user-message .message-content .message-wrapper .sender-info .sender-name{font-size:12px;color:#666;font-weight:500}body{-webkit-user-select:none;-ms-user-select:none;-moz-user-select:none;user-select:none}.action-buttons{position:fixed;left:10px}.action-buttons .el-button{border-radius:20px;font-size:12px}.action-buttons .el-button i{margin-right:4px}.chat-container{position:fixed;top:0;left:0;width:100%;height:100%;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;z-index:1000}.chat-box{max-width:900px;max-height:100vh;border-radius:16px;-webkit-box-shadow:0 20px 60px rgba(0,0,0,.15);box-shadow:0 20px 60px rgba(0,0,0,.15);position:relative;@media (max-width:768px){width:100%;height:100vh;max-height:100vh;border-radius:0;-webkit-box-shadow:none;box-shadow:none}}.chat-title{color:#fff;padding:0 20px;height:60px;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;-webkit-box-shadow:0 2px 10px rgba(0,0,0,.1);box-shadow:0 2px 10px rgba(0,0,0,.1);.title-content{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;gap:12px;width:100%}.service-name{font-size:18px;font-weight:600;-webkit-box-flex:1;-ms-flex:1;flex:1}.status-indicator{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;gap:6px;padding:4px 8px;border-radius:12px;font-size:12px;font-weight:500;&.online{background:rgba(76,175,80,.2);color:#4caf50;.status-dot{background:#4caf50;-webkit-animation:pulse 2s infinite;animation:pulse 2s infinite}}&.offline{background:rgba(244,67,54,.2);color:#f44336;.status-dot{background:#f44336;width:8px;height:8px;border-radius:50%}}}}@-webkit-keyframes pulse{0%{opacity:1}50%{opacity:.5}to{opacity:1}}@keyframes pulse{0%{opacity:1}50%{opacity:.5}to{opacity:1}}.chat-body{-webkit-box-flex:1;-ms-flex:1;flex:1;flex-direction:column;overflow:hidden}.chat-body,.full-height-container{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column}.full-height-container{height:80%;flex-direction:column}.chat-main{padding:0}.chat-content,.chat-main{-webkit-box-flex:1;-ms-flex:1;flex:1;overflow:hidden;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column}.chat-content{height:calc(100vh - 180px);background:#f3f4f6;@media (max-width:768px){height:calc(100vh - 200px)}}.content-box{-webkit-box-flex:1;-ms-flex:1;flex:1;overflow-y:auto;padding:20px;scroll-behavior:smooth;-webkit-overflow-scrolling:touch;&::-webkit-scrollbar{width:6px}&::-webkit-scrollbar-track{background:#f1f1f1;border-radius:3px}&::-webkit-scrollbar-thumb{background:#c1c1c1;border-radius:3px}scrollbar-width:thin;scrollbar-color:#c1c1c1;&.loading-more{scroll-behavior:auto;&::-webkit-scrollbar-thumb{background:#c1c1c1}}}.messages-container{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;overflow-x:hidden}.message-fade-enter-active,.message-fade-leave-active{-webkit-transition:all .3s ease;transition:all .3s ease}.message-fade-enter-from{opacity:0;-webkit-transform:translateY(20px);transform:translateY(20px)}.message-fade-leave-to{opacity:0;-webkit-transform:translateY(-20px);transform:translateY(-20px)}.chat-item{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;gap:8px;&.left-box{-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start}&.right-box{-webkit-box-align:end;-ms-flex-align:end;align-items:flex-end}}.system-message{width:100%;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;.time{color:#999;margin-bottom:8px}.system-content,.time{font-size:12px;text-align:center}.system-content{color:#747b88;padding:8px 16px;max-width:100%}}.queue-info{width:100%;max-width:400px}.text-message{padding:10px;border-radius:6px;font-size:14px;line-height:1.5;word-wrap:break-word;max-width:100%;background:#fff;color:#333;-webkit-text-size-adjust:100%;-moz-text-size-adjust:100%;-ms-text-size-adjust:100%;text-size-adjust:100%;-webkit-font-smoothing:antialiased;text-rendering:optimizeLegibility;.own-message &{background:#3b82f6;color:#fff}.text-content{white-space:pre-wrap;word-break:break-word;overflow-wrap:anywhere;::v-deep a{color:inherit;text-decoration:underline}::v-deep img{max-width:100%;border-radius:8px}}}.video-message{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start;.own-message &{-webkit-box-align:end;-ms-flex-align:end;align-items:flex-end}}.video-message{.video-placeholder{width:200px;height:150px;background:#f0f2f5;border-radius:12px;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;cursor:pointer;-webkit-transition:all .2s ease;transition:all .2s ease;.video-play-icon{font-size:32px;color:#666;margin-bottom:8px}.video-text{font-size:12px;color:#666}}.message-video{max-width:200px;max-height:200px;border-radius:12px;-webkit-box-shadow:0 4px 12px rgba(0,0,0,.1);box-shadow:0 4px 12px rgba(0,0,0,.1)}}.unsupported-message{background:#fff3cd;color:#856404;padding:12px 16px;border-radius:12px;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;gap:8px;font-size:14px;i{font-size:16px}}.offline-notice{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;gap:8px;padding:16px;background:#fff3cd;color:#856404;border-radius:8px;margin:16px 0;i{font-size:16px}}.input-area{border-top:1px solid #e0e0e0;background:#fff;padding:16px;.input-toolbar{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:end;-ms-flex-align:end;align-items:flex-end;-webkit-box-align:center;-ms-flex-align:center;align-items:center;gap:12px;.input-container{-webkit-box-flex:1;-ms-flex:1;flex:1;.message-input{width:100%;border:1px solid #e0e0e0;border-radius:5px;padding:10px 16px;font-size:14px;resize:none;outline:none;-webkit-transition:all .2s ease;transition:all .2s ease;color:#000;&::-webkit-input-placeholder{color:#999}&::-moz-placeholder{color:#999}&:-ms-input-placeholder{color:#999}&::-ms-input-placeholder{color:#999}&::placeholder{color:#999}// 自定义滚动条样式（仅在需要时显示） &::-webkit-scrollbar{width:6px}&::-webkit-scrollbar-thumb,&::-webkit-scrollbar-track{background:none}scrollbar-width:0;scrollbar-color:#c1c1c1;// IE滚动条样式 &::-ms-scrollbar{width:6px}&::-ms-scrollbar-thumb,&::-ms-scrollbar-track{background:none}}}.toolbar-actions{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;gap:8px;.emoji-btn,.upload-btn{font-size:20px;color:#666;cursor:pointer;padding:8px;border-radius:50%;-webkit-transition:all .2s ease;transition:all .2s ease;&:hover{background:#f0f2f5;color:#667eea}&.active{background:#e3f2fd;color:#1976d2}}.send-btn{border-radius:5px;padding:12px 16px;font-size:14px;font-weight:500}}}}.emoji-panel{border-top:1px solid #e0e0e0;background:#fff;overflow:hidden;.emotion-component{width:100%;height:100%}}.emoji-slide-enter-active,.emoji-slide-leave-active{-webkit-transition:all .3s ease;transition:all .3s ease}.emoji-slide-enter-from,.emoji-slide-leave-to{-webkit-transform:translateY(100%);transform:translateY(100%);opacity:0}.session-ended{border-top:1px solid #e0e0e0;background:#fff;padding:20px;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;.ended-content{text-align:center;width:100%;.ended-icon{font-size:48px;color:#ccc;margin-bottom:16px}.ended-text{font-size:16px;color:#666;margin-bottom:20px}.el-button{border-radius:20px;padding:10px 24px}}}.error-state{height:100%;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;.el-empty{text-align:center;.el-button{margin-top:16px;border-radius:20px}}}.page-wrapper{top:0;left:0;background:rgba(0,0,0,.7)}.chat-box,.page-wrapper{position:fixed;width:100%;height:100%}.chat-box{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;max-width:840px;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;background:#fff;top:50%;left:50%;-webkit-transform:translate(-50%,-50%);transform:translate(-50%,-50%);-webkit-box-shadow:1px 1px 15px 0 rgba(0,0,0,.3);box-shadow:1px 1px 15px 0 rgba(0,0,0,.3);border-radius:8px;overflow:hidden}@media screen and (max-width:768px){.chat-box{width:100%;height:100vh;max-height:100vh;border-radius:0;top:0;left:0;-webkit-transform:none;transform:none;-webkit-box-shadow:none;box-shadow:none}}@media screen and (max-width:480px){.chat-box{width:100%;height:100vh;max-height:100vh;border-radius:0;top:0;left:0;-webkit-transform:none;transform:none;-webkit-box-shadow:none;box-shadow:none}}.el-message-box__wrapper{.custom-width-confirm{width:300px!important}}.chat-box .chat-title{background:#3b82f6;text-align:left;line-height:58px;color:#fff;font-size:16px}@media screen and (max-width:768px){.chat-textarea{height:250px;padding-bottom:calc(env(safe-area-inset-bottom, 0px));padding-bottom:calc(constant(safe-area-inset-bottom, 0px))}.emotion{top:calc(100% - 408px)}@supports (padding-top:env(safe-area-inset-top)){.chat-box{height:calc(100vh - env(safe-area-inset-top) - env(safe-area-inset-bottom))}.content-box{height:calc(100vh - 260px - env(safe-area-inset-top) - env(safe-area-inset-bottom))}}@supports (padding-top:constant(safe-area-inset-top)){.chat-box{height:calc(100vh - constant(safe-area-inset-top) - constant(safe-area-inset-bottom))}.content-box{height:calc(100vh - 260px - constant(safe-area-inset-top) - constant(safe-area-inset-bottom))}}}.chat-textarea{position:relative;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;height:200px;border-top:1px solid #ececec}.chat-textarea,.chat-textarea .optbtn-wrapper{display:-webkit-box;display:-ms-flexbox;display:flex}.chat-textarea .optbtn-wrapper{-webkit-transform:translateY(-30px);transform:translateY(-30px);position:absolute;width:100%;padding:0 5px}.chat-textarea .chat-bar{height:40px;width:100%;line-height:40px;text-align:left}.chat-textarea .chat-bar .emotion{position:absolute;top:calc(100% - 420px);background:#fff}.chat-textarea .chat-bar .emotion .emotion-box{border:1px solid #e2e2e2!important}.chat-textarea .chat-bar .emotion .emotion-box .emotion-box-line{cursor:pointer}.chat-textarea .chat-bar .iconStyle{font-size:20px;cursor:pointer;margin-left:20px;color:#333}.chat-textarea .editable{-webkit-box-flex:1;-ms-flex:1;flex:1;padding:4px 7px;overflow-x:hidden;overflow-y:auto;font-size:14px;line-height:1.5;color:#515a6e}.chat-textarea .textarea-box{-webkit-box-flex:1;-ms-flex:1;flex:1;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;min-height:0;position:relative}.chat-textarea .textarea-box .send-btn{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:end;-ms-flex-pack:end;justify-content:flex-end;margin-bottom:80px;margin-right:10px}.chat-textarea .textarea-box textarea{width:100%;height:135px;resize:none;border:none;background:transparent;border-style:none;font-size:14px;outline:none;padding:0 15px}.content-box{width:100%;height:calc(100vh - 260px);padding:10px;overflow-y:scroll}.chat-box .chat-item{margin-bottom:10px}.chat-box .chat-item .flex-box{display:-webkit-box;display:-ms-flexbox;display:flex}.chat-box .chat-item.right-box .flex-box{-webkit-box-orient:horizontal;-webkit-box-direction:reverse;-ms-flex-direction:row-reverse;flex-direction:row-reverse}.chat-box .chat-item .time{text-align:center;color:#999;font-size:14px;margin:5px 60px}.chat-box .chat-item .time .serverName{color:#000}.chat-box .chat-item .time.time-end{-webkit-box-pack:end;-ms-flex-pack:end;justify-content:flex-end}.chat-box .chat-item .time.time-end,.chat-box .chat-item .time.time-start{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-column-gap:5px;-moz-column-gap:5px;column-gap:5px}.chat-box .chat-item .time.time-start{-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start}.chat-item.right-box .flex-box .avatar{margin-right:0;margin-left:10px}.chat-box .chat-item .msg-wrapper{max-width:60%;background:#f5f5f5;border-radius:10px;color:#000;font-size:14px;overflow:hidden}.chat-item .msg-wrapper .txt-wrapper{word-break:break-all;padding:12px}.chat-item .msg-wrapper .img-wraper img{max-width:100%;height:auto;display:block}.chat-item .msg-wrapper .video-wraper video{width:200px;height:100%}.chat-item .msg-wrapper .video-wraper .upload-icon{font-size:80px;color:#000}.chat-item .msg-wrapper .txt-color{background-color:#95ec69}.chat-content .off-line{font-size:12px;text-align:center;color:#ff5722}.endBtn{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;padding:0 20px;margin-top:120px}@supports (padding-top:env(safe-area-inset-top)){.chat-container{padding-top:env(safe-area-inset-top);padding-bottom:env(safe-area-inset-bottom);padding-left:env(safe-area-inset-left);padding-right:env(safe-area-inset-right)}.chat-box{height:calc(100vh - env(safe-area-inset-top) - env(safe-area-inset-bottom));max-height:calc(100vh - env(safe-area-inset-top) - env(safe-area-inset-bottom))}.chat-content{height:calc(100vh - 180px - env(safe-area-inset-top) - env(safe-area-inset-bottom))}.input-area{padding-bottom:calc(16px + env(safe-area-inset-bottom))}}@supports (padding-top:constant(safe-area-inset-top)){.chat-container{padding-top:constant(safe-area-inset-top);padding-bottom:constant(safe-area-inset-bottom);padding-left:constant(safe-area-inset-left);padding-right:constant(safe-area-inset-right)}.chat-box{height:calc(100vh - constant(safe-area-inset-top) - constant(safe-area-inset-bottom));max-height:calc(100vh - constant(safe-area-inset-top) - constant(safe-area-inset-bottom))}.chat-content{height:calc(100vh - 180px - constant(safe-area-inset-top) - constant(safe-area-inset-bottom))}.input-area{padding-bottom:calc(16px + constant(safe-area-inset-bottom))}}@media (max-width:768px){.chat-container{background:#fff}.chat-box{-webkit-box-shadow:none;box-shadow:none;width:100%;height:100vh;max-height:100vh}.chat-box,.chat-title{border-radius:0}.content-box{padding:0 16px}.input-area{padding:12px;.input-toolbar{.toolbar-actions{.emoji-btn,.upload-btn{font-size:18px;padding:6px}.send-btn{padding:10px 12px;font-size:12px}}}}@supports (padding-top:env(safe-area-inset-top)){.chat-box{height:calc(100vh - env(safe-area-inset-top) - env(safe-area-inset-bottom));max-height:calc(100vh - env(safe-area-inset-top) - env(safe-area-inset-bottom))}.chat-content{height:calc(100vh - 200px - env(safe-area-inset-top) - env(safe-area-inset-bottom))}}@supports (padding-top:constant(safe-area-inset-top)){.chat-box{height:calc(100vh - constant(safe-area-inset-top) - constant(safe-area-inset-bottom));max-height:calc(100vh - constant(safe-area-inset-top) - constant(safe-area-inset-bottom))}.chat-content{height:calc(100vh - 200px - constant(safe-area-inset-top) - constant(safe-area-inset-bottom))}}.user-message{.message-content{max-width:90%;&.own-message{margin-left:auto}&:not(.own-message){margin-right:auto}}}.text-message{max-width:280px;padding:10px;border-radius:6px;font-size:14px;line-height:1.5;word-wrap:break-word;background:#fff;color:#333;-webkit-text-size-adjust:100%;-moz-text-size-adjust:100%;-ms-text-size-adjust:100%;text-size-adjust:100%;-webkit-font-smoothing:antialiased;text-rendering:optimizeLegibility;.own-message &{background:#3b82f6;color:#fff}.text-content{white-space:pre-wrap;word-break:break-word;overflow-wrap:anywhere;p,pre,ul{margin:0;padding:0}ol{margin:0;padding-left:10px}::v-deep a{color:inherit;text-decoration:underline}::v-deep img{max-width:100%;border-radius:8px}}}.image-message .message-image,.video-message .message-video,.video-message .video-placeholder{max-width:150px;max-height:150px}}@media (min-width:769px) and (max-width:1024px){.chat-box{width:100%;height:100vh;max-height:100vh;border-radius:0}.user-message{.message-content{max-width:90%;&.own-message{margin-left:auto}&:not(.own-message){margin-right:auto}}}}@media (min-width:1025px) and (max-width:1200px){.chat-box{width:100%;height:100vh;max-height:100vh;border-radius:0}.user-message{.message-content{max-width:90%;&.own-message{margin-left:auto}&:not(.own-message){margin-right:auto}}}}@media (min-width:1201px){.chat-box{width:100%;height:100vh;max-height:100vh;border-radius:0}.user-message{.message-content{max-width:90%;&.own-message{margin-left:auto}&:not(.own-message){margin-right:auto}}}}@media (prefers-color-scheme:dark){.chat-box{background:#1a1a1a;color:#fff}.chat-title{background:linear-gradient(135deg,#4a5568,#2d3748)}.text-message{background:#2d3748;color:#fff;padding:10px;border-radius:6px;font-size:14px;line-height:1.5;word-wrap:break-word;max-width:100%;background:#fff;color:#333;-webkit-text-size-adjust:100%;-moz-text-size-adjust:100%;-ms-text-size-adjust:100%;text-size-adjust:100%;-webkit-font-smoothing:antialiased;text-rendering:optimizeLegibility;.own-message &{background:#3b82f6;color:#fff}.text-content{white-space:pre-wrap;word-break:break-word;overflow-wrap:anywhere;::v-deep a{color:inherit;text-decoration:underline}::v-deep img{max-width:100%;border-radius:8px}}}.input-area{background:#1a1a1a;border-top-color:#2d3748;.message-input{color:#fff;&:focus{border-color:#667eea}&::-webkit-input-placeholder{color:#a0aec0}&::-moz-placeholder{color:#a0aec0}&:-ms-input-placeholder{color:#a0aec0}&::-ms-input-placeholder{color:#a0aec0}&::placeholder{color:#a0aec0}}}.emoji-panel,.session-ended{background:#1a1a1a;border-top-color:#2d3748}}@media (prefers-reduced-motion:reduce){.emoji-slide-enter-active,.emoji-slide-leave-active,.message-fade-enter-active,.message-fade-leave-active{-webkit-transition:none;transition:none}.image-message .message-image:hover,.rating-icon-item:hover,.video-message .video-placeholder:hover{-webkit-transform:none;transform:none}}@media (prefers-contrast:high){.chat-box{border:2px solid #000}.text-message{border:1px solid #000}.input-area{border-top:2px solid #000}}@media screen and (max-width:768px){.chat-box{width:100%;height:100vh;border-radius:0;max-width:none;max-height:none}.optbtn-wrapper{-ms-flex-wrap:wrap;flex-wrap:wrap}.wechat-send-btn{padding:6px 12px}}@media screen and (min-width:769px) and (max-width:1024px){.chat-box{width:100%;height:100vh;border-radius:0;max-width:none;max-height:none}}@media screen and (min-width:1025px){.chat-box{width:100%;height:100vh;border-radius:0;max-width:none;max-height:none}}